Do you allow guide dogs in The TLT?
Our theatre is guide dog friendly. Please contact the box office to arrange a suitable seated position.
20th October 2019
Is there car parking at The TLT?
There is free on street parking beside the venue. There is also free parking at Tesco Extra which…
How accessible is The TLT?
The TLT is fully accessible. Including several wheelchair accessible seating positions, double door access to the venue, wheelchair…
Can I get tickets on the door?
This will depend on ticket sales for each event. We would advise calling the box office first on…
What is a booking fee and a facility fee?
The booking fee is an administration cost. Customers are charged a booking fee per ticket. This fee covers…
What are the Box Office opening hours?
The TLT Box Office is open Monday to Friday from 10am – 5pm and one hour prior to…
What is your alcohol & smoking policy?
Only alcohol purchased in the theatre can be consumed on the premises. All beverages will be put into…
Are there any age restrictions on who can attend events?
Children under 16 years of age must be accompanied by an adult. Children under 2 years go free…
What if I arrive late?
Each of our shows have different ‘late arrival’ policies based on the wishes of the performer/producer. We do…
Can I refund/exchange my ticket(s)?
As per terms and conditions of The TLT all sales are final. Tickets cannot be refunded unless the…